Welcome aboard! For assistance, questions, and feedback please email us at support gemini. Gemini is a New York trust company that is subject to the capital reserve requirements, cybersecurity requirements, and banking compliance standards set forth by the New York Department of Financial Services and the New York Banking Law.
All forms of investments carry risks, including the risk of losing all of the invested amount. Such activities may not be suitable for everyone. With a Gemini Earn account, you can receive up to 8. Interest is earned and compounded daily No minimums No fees when you redeem your crypto Available in all 50 US states and Singapore Have suggestions for future updates? Keep the feedback coming by leaving a rating or review. We'd love to hear from you!
Otherwise I love the app due to lightning fast purchase to trade transactions, security, design, and the ability to purchase gift cards. Definitely more trusting and customer oriented than coinbase where one accidentally charge back gets you banned or eternity even you pay it back!!!
Would like to see more promotions or a learn and earn opportunity! But 3 months to verify a customer is strange and probably just a glitch, I mean social security makes decisions disability decisions quicker!!! Update finally received verification with reasonable explanation regarding the massive influx of new users and the increased workload placed on exchange and purchasing platforms.
This app is such a great app that is very much easy to use and convenient to keep digital assets such as bitcoins and other cryptocurrencies. It takes patience and a lot more calculations to be able to make profit but the gains put me on the edge. I came across this expert through a very close friend of mine that got their services in recovering her lost bitcoins. Get informed and do the needful to keep your business afloat. Gemini customer support needs additional methods of contact.
My issue took 10 days to resolve to be appropriately credited. Arrived within minutes and was appropriately credited in my account. The transfer completed within minutes. The problem? So I wait a day before contacting support. I contact support through the only method possible email. I wait a day or so before I get a response and am told it will need to be escalated but will take quite some time before next steps are available. First off This type of support is completely unacceptable, especially when dealing with larger amounts of money.
There should at minimum be some type of live support. Hi there, thank you for reaching out and we are sorry to hear about your experience. Our team will be happy to help you with this. The following data may be collected and linked to your identity:. Human support is only available via email, with a 24 hour response time. This is typical of most crypto exchanges, except for Coinbase, which has launched phone support for account security issues.
Gemini does receive a fair amount of customer complaints, mainly around account verification and fund withdrawal issues. Customers also complain that Gemini does not respond promptly to customer inquiries. Gemini has sought to address these issues by launching an improved customer support center in August of , as well as lowering its email response time to 24 hours. Overall, Gemini customers are looking for more support from the customer service department, which has created a very poor experience for some users.
There are no formal rating agencies for cryptocurrency exchanges so users will have to rely on customer reviews. Gemini offers account management via its web-based platform as well as its mobile app. The website dashboard allows users to buy, sell, and trade crypto as well as monitor their portfolios. Users can log in using a supported web browser to access their account, deposit funds, or start trading. Gemini offers its mobile app for users to manage their accounts, including buying, selling, and trading crypto, as well as depositing or withdrawing funds.
The mobile app also offers price and trade alerts via push notifications. Gemini is one of the most secure places to buy crypto, as a fully-regulated and insured exchange in the U. It also offers custodial services to handle cold storage and security of digital assets offline, great for institutional investors.
Gemini is a decent option for beginner investors as well, as Gemini offers an intuitive mobile app with a clean layout, making it easy to buy, sell, and trade crypto. However, Gemini only offers about 50 cryptocurrencies and it charges higher fees than many other crypto exchanges. Both Gemini and Kraken are U. Both offer access to popular cryptocurrencies, including Bitcoin, Ethereum, and Cardano. Both exchanges also offer institutional investment services aimed at corporate investors and fund managers.
But while Gemini is aimed at beginners, Kraken supports around cryptocurrencies. Here are a few other key differences between Gemini and Kraken:. Gemini offers a simple sign-up and trading experience for crypto beginners, making it easy to make purchases and store crypto assets securely. Kraken is ideal for advanced traders who want access to more advanced trading tools as well as the ability to use margin and trade crypto futures. Gemini is one of the most secure crypto exchanges on the market, following strict U.
Gemini focuses on providing a simple user experience, with a clean mobile app and intuitive user dashboard, great for beginner investors. Gemini places a high value on security, requiring KYC verification, including photo ID and selfie pictures to verify all users. Gemini fees are high, especially when making purchases with a debit card. Even standard purchases come with a convenience charge, making it expensive to make purchases.
Users can lower their fees by using Gemini Active Trader, which has very competitive fees, and access to the same cryptocurrencies as the regular Gemini platform. Gemini does have some poor user reviews, most of them citing poor response times from Gemini support, as well as the inability to withdraw funds from their accounts due to strict KYC standards. Gemini recently revamped its support and response times, but users should always remain cautious of companies without direct phone support.
Overall, Gemini is a great option for beginners and institutional investors that value security over everything else when looking to purchase crypto. Gemini gives users full control of locking down their accounts, and the peace of mind of insurance for assets held in the Gemini digital wallet.
With its simple mobile app and wide range of services available, Gemini is a good option for U. The Balance is dedicated to helping those interested in cryptocurrency investing make informed and safe decisions. We are committed to providing our readers with unbiased reviews of the top cryptocurrency exchanges for investors of all levels. Exchanges are only considered for review if they are safe, secure, liquid, and either regulated by a proper agency or entirely decentralized.
Securities and Exchange Commission. By Jacob Wade. Jacob Wade is a personal finance expert who has covered credit cards, investing, insurance, and tax issues for more than a decade. He is a former IRS enrolled agent and has prepared scores of individual and small business tax returns. In addition to his work for The Balance, Jacob has written professionally for LendingTree, CompareCards, Investing Answers, and other widely-followed personal finance sites.
Learn about our editorial policies. Fact checked by Regine Parrish. She has extensive knowledge of budgeting, reporting, personal finance, and financial feasibility for decision making. Learn More. Pros Simple user interface on both web and mobile platforms Insured hot wallet for supported crypto Offline cold storage for institutional investors Ability to whitelist wallet addresses for additional security. Cons High transaction fees, especially when using a credit or debit card Fewer supported crypto than other exchanges just over 80 No phone support.
Key Takeaways. Gemini is a centralized cryptocurrency exchange headquartered in New York City. Gemini is a web-based crypto platform with an available mobile app. Gemini is a regulated exchange, complying with the U.
Gemini offers crypto custody services in offline vaults. Year Founded Official Website www. Company Overview. Trading Experience. Opening an Account. Customer Service. Customer Satisfaction. Account Management. Introduction Gemini is a cryptocurrency exchange that offers a secure way to buy, sell, and trade cryptocurrency online.
Here are a few of the security features Gemini offers: Whitelisting approved addresses. Gemini allows users to create an approved address whitelist, which restricts access to wallet addresses that can withdraw cryptocurrency. In addition, there is a seven-day approval hold to ensure new addresses are vetted and approved before being approved for transfers.
View your account balance, hour change, and percent change. The Gemini account Homepage provides you with a snapshot of your account and includes watchlists, a new top movers section, and educational content. Enable crypto withdrawals to go only to approved addresses. Transaction histories and downloadable account statements. Gemini Our exchange makes it simple to research the crypto market, buy bitcoin and other cryptos, and build a portfolio for the future of money. Get started.
Streamlined trading view Access all the tools you need to understand the crypto market and start investing — all through one clear, attractive interface. Before you can even get started trading on Gemini, you have to go through the rigorous verification process. This can take quite a long time. So, the security of the platform comes with the drawback of a slow start-up time. Gemini has 2 interfaces: the basic interface which is very newbie-friendly, and the ActiveTrader interface for the advanced trader.
Gemini prides itself on being easy to use and it achieves just that. Getting started with Gemini Gemini offers a quick and simple way to navigate getting started. A more detailed guide of setting up an account can be found below. It is a simple process, but users have reported long wait times when registering financial data. Gemini credit card Gemini is offering waitlist sign-ups for their Gemini credit card, expected to launch this year.
Once released, Gemini will be a competitor to Coinbase which also offers a card. Gemini Earn Gemini Earn allows users to earn interest on the balance of specified cryptocurrencies. Currently, users can earn up to 7. Gemini has customer support, but user reports vary. Averages reported by the company look favourable, but customers report waiting for as long as weeks to receive emails back from the company and long hold times.
The Gemini Earn program allows users to earn interest on their balance on the platform. The amount of interest earned varies depending on the kind of cryptocurrency held in the balance. Gemini is offering a credit card that is yet to be released, but is coming soon. Once implemented, it will allow users to spend their crypto anywhere Mastercard is accepted.
Gemini rates highly for security. Gemini has never been hacked. Gemini has undergone heavy duty auditing. Gemini is the first ever cryptocurrency exchange to pass the SOC 2 type 1 examination. They will be audited for compliance with this examination every year. Gemini is an independent company, co-founded by the Winklevoss twins, Cameron and Tyler of early Facebook fame.
Click here to cancel reply. I have a Coinbase account now. I have been dealing in u. Can I sign up with Gemini and continue to use my U. Also if I withdraw funds, can I transfer back to my U. For this reason, you can use your US bank account to deposit money to your account given you use the aforementioned methods. I hope this helps. Thank you for visiting finder, we are a financial comparison website and general information service. There are no limits on deposits or withdrawals for Individual or Institutional Accounts for Wire transfers.
You can buy Ripple as you would buy any other cryptocurrency: from an online exchange. Most require you to go through a verification process but once done you just buy the XRP as you would any other product online. Finally, transfer the coins to your wallet for safekeeping.
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Please appreciate that there may be other options available to you than the products, providers or services covered by our service. Gemini review Buy and sell crypto on Gemini with free crypto withdrawals. Gemini is a reliable platform with a wide range of tokens Varying fee schedules depending on how you access the platform See our full list of pros and cons below.
No reviews yet. Write a review. Keegan Francis. Last Updated Mar 23, Keegan Francis twitter linkedin. Disclaimer: This information should not be interpreted as an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade. Cons Varying fee structure with highest fees on mobile app Missing some notable top 20 currencies No linked debit cards available.
Supported cryptocurrencies. Gemini supports over 70 cryptocurrencies, but some notable assets are missing. Selection is wide, but could be better. Free for wire transfers and ACH. Crypto withdrawal and deposit fees Deposit Withdrawal Free for all cryptocurrencies Free if you make less than or equal to 10 withdrawals a month as an individual customer, or less than or equal to 50 withdrawals a month as an institutional customer.
What is it like to use Gemini? Does Gemini have good customer support? Gemini Mastercard Gemini is offering a credit card that is yet to be released, but is coming soon. Trust rating Gemini rates highly for security. Past hacks No hacks have ever taken place. Security audits Gemini has undergone heavy duty auditing.
Step 2. Before you can start trading, you have to add your bank account to your Gemini account. There are a number of options to choose from, so choose the option most compatible. Step 3: KYC. Before you can make withdrawals and increase your transaction limits, you have to submit proof of address and some additional identification. Step 4. Bank transfer EFT. Sign-up today to take advantage of this offer!
Buy and sell a range of cryptocurrencies instantly with no deposit or withdrawal fees. Go to site View details. Bitbuy Digital Currency Exchange. Cryptocurrency, Interac e-Transfer, Wire transfer. Netcoins Exchange. Buy Bitcoin and 5 other cryptocurrencies instantly using this straightforward broker. Bank transfer ACH. Binance Cryptocurrency Exchange. Trade an extensive range of reputable coins on this world-renowned exchange, popular for its high liquidity and multi-language support.
UK residents: In addition to normal crypto trading services, Binance offers margin lending. As this is a regulated activity which they are not authorised to offer in the UK, we advise you not to use this service. If you're interested in margin trading, see authorised providers.
CA residents: Binance is not currently available to Ontario-based users. Coinberry Cryptocurrency Exchange. Credit card, Debit card, Interac e-Transfer, Wire transfer. Buy and sell cryptocurrency with Canadian dollars on this beginner-friendly Canadian exchange. Changelly Crypto-to-Crypto Exchange.
Credit card, Cryptocurrency. FTX Cryptocurrency Exchange. Bank transfer, Card, Wire transfer. FTX is an exchange built by traders for traders, with a range of derivatives markets such as options and futures with deep leverage, in addition to standard spot markets. Note: Not available for US customers. Gemini Cryptocurrency Exchange.
Execute multiple trade types with no fees on cryptocurrency and wire transfer deposits on this exchange. KuCoin Cryptocurrency Exchange. Finder exclusive: Sign up and use code 1xf56 for one month of VIP 1 benefits. Browse a variety of coin offerings in one of the largest multi-cryptocurrency exchanges and pay in cryptocurrency.
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See a complete list of its supported assets here. The exchange also provides an advanced trading platform, Gemini Active Trader , for more experienced traders. This platform is free to set up although it has a separate fee schedule for orders and comes with a number of perks, including faster trade execution, multiple order types, auctions for different crypto trading pairs trading pairs are crypto assets that can be exchanged for one another , and more.
While this platform is available on the web, Gemini says it's optimized specifically for mobile browsers so you can trade on the go. Gemini Pay lets you make purchases with crypto at more than 30, retail centers across the US. On the institutional side, Gemini serves asset managers, liquidity providers, corporations, and wealth managers. Gemini gives you the option to earn up to 8. The feature — called Gemini Earn — pays interest daily, and the interest accrues starting at 4 p.
See a complete list of interest rates here. Gemini says it lets you immediately opt in to Gemini Earn as soon as you open an account and purchase cryptocurrencies. You can also view both your combined trading balance and Gemini earn balance on the web and mobile platforms.
You can safely store any of your coins or tokens with Gemini's hot wallet and institutional cold storage options. A hot wallet is an online storage software that protects your crypto assets; cold wallets, or cold storage systems, utilize offline storage. Gemini offers multiple resources for beginner crypto traders or those who simply want to broaden their knowledge on different investment topics. Among these are its blog and Cryptopedia platform.
The Cryptopedia platform, however, is a much more expansive crypto education resource. The platform contains nearly articles — including explainers on non-fungible tokens NFTs and Bitcoin — on all things crypto. You can find Cryptopedia's articles here.
The exchange also offers several videos and webinars on important crypto topics. These include the following:. The bureau found that most complaints filed after January alleged that customers weren't able to access bitcoin in their Gemini accounts. The BBB's findings also indicated that many users believed Gemini's verification process for withdrawals and transfers slowed transactions.
But as for its rating methodology, the bureau also considers time in business, the type of business, licensing and government actions, advertising issues, and more. However, since its ratings don't guarantee whether a business will be reliable or perform well, it's equally important to conduct your own research. Check out: Personal Finance Insider's picks for best cryptocurrency exchanges. More Button Icon Circle with three horizontal dots.
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Access all the tools you need to understand the crypto market and start investing — all through one clear, attractive interface. Manage your account at-a-glance. View your account balance, hour change, and percent change. The Gemini account Homepage provides you with a snapshot of your account and includes watchlists, a new top movers section, and educational content. Enable crypto withdrawals to go only to approved addresses. Transaction histories and downloadable account statements.